What is adaptive learning?

Who is adaptive learning for?

Adaptive learning is an innovative technique for providing personalized and effective education, by which computer technology is used. Adaptive learning systems use a data-driven approach to adjust the path and pace of learning, enabling personalized learning at scale. This innovative learning method can be aimed at both school-age students and employees who want to keep up-to-date in their companies.


What are the advantages of adaptive learning?

Adaptive learning has advantages for both the student and the teacher.

First of all, the advantages for the learner are:

  1. Motivation. This type of training or learning is designed to be adapted to the level and way of learning of the learner, therefore, they do not feel pressured and face challenges with enthusiasm and motivation.
  2. Adaptation to needs. The user gets a particular and focused attention on him. This is achieved thanks to the content, activities, etc. because they are adapted to his/her abilities. The aim is to facilitate the assimilation of the concepts.
  3. Quick process. As the learner is the center of learning, the system offers strategies to solve the exercises and challenges and could also include information on their progress, strengths, etc. The learner gets points or results of their learning jurney and so can evaluate how much they have learned.
  4. Improvement of digital competence. With adaptive learning, the learner works independently in the digital environment, therefore, they not only develop in what they are learning, but they are also getting used to contact with technologz. They familiarize with technology and adapt to new possibilities.
  5. Flexibility. Being online, the student can learn from wherever he wants and can choose the time for education. Learners also know exactly how much time they will have to invest in learning the given content.


In addition, here you will find some advantages for the supervisor:

  1. Efficacy and adaptation. As we have mentioned before, the contents and activities are adapted to the employee thanks to the fact that the system collects student data, these results are compared with the rest of the learner and the system itself is constantly updated. In this way, the supervisor will only have to attend to specific needs and can establish them to each individual.
  2. Useful and complete information. The supervisor receives the progress data of his employees in real time so he has time to react to the information and be able to support them.
  3. Saved time. The existence of self-correcting activities also means a great saving of time for the supervisor, so that he is able to invest more time in interaction with the employees.
  4. Personalization and organization. Adaptive learning systems constantly offer the supervisor advice and suggestions to organize the team, as the data is updated.


How is adaptive learning reinforced in e-learning?

With the expansion of e-learning in companies, this learning option is very reinforced, since the physical existence of the supervisor is not necessary. In this scenario, the manager could be nothing more than a mere support, while the employee is able to work by himself.

Independence of the learners helps the e-learning modality to become stronger, since it is what usually stops people from taking the step. We tend to resort a lot to the manager because we consider it essential, but new technologies have made it possible to fulfill certain tasks of the supervisor and increase the independence of the employees.


What role does Digital Latam have?

At Digital Latam we strongly believe that online training brings independence and flexibility to employees. When we talk about online learning possibilities, we are referring to o adults who want to continue training while working in a company.

Constant training is very important to keep up to date and do our job well. For this reason, at Digital Latam we rely on the adaptive learning methodology for its multiple advantages, from flexibility for the employee to access to progress by the superior. Most importantly, we know that every company has their uniqueness of needs and contents. Once a client decides to employ our services, they are thrilled to introduce a completely customized learning experience to their workers. Similarly, all the activities of our online courses have immediate feedback as well as access to information to be able to review the contents at any time. The superior can always check on their employees` progress.

Moreover, we offer a full LMS platform customized for the client`s needs. The platform can include not only learning courses, but also other activities like group chats, forums, additional resources, calendars etc. We are happy to hear from you and to show you how you learning experience can be benefited by us!


Have you heard about Learning Nuggets? Unfortunately, they are not edible, but they can definitely feed your head with knowledge and new skills 🙂 In the article you will learn what Learning Nuggets are, what they can be used for and in what form. We will also give you a brief overview of how Digital Latam uses the nuggets.


What are learning nuggets?
Learning nuggets are small units of knowledge that together are part of a larger educational content. They are interconnected as they are part of a single lesson. They are usually short (5 minutes approximately) and the goal is to develop a concept that leads to another, and so on. Some examples are: videos, short quizzes or audio files. 


How do we use learning nuggets in education and training?
When it comes to teaching new content, it is much better to do it concept by concept, rather than offering a complete lesson at once, for two main reasons: 

  1. As human beings cannot maintain their attention for a long time on the same subject (approximately 20 minutes), dividing a module into small parts helps to better assimilate what we are learning. 
  2. It is easily adaptable to all devices, digital or not. This makes them always available and we can access them wherever and whenever we want. 

For these reasons, when building our theoretical modules, we must distribute the content in small blocks. Ithis way each concept is assimilated separately but interconnected with the others. 


How can you help promoting e-learning?
When we finish compulsory and post-compulsory education and start working, our learning turns from theoretical to practical, as we learn new things in our jobs. For this reason, when we are faced with a course (for example, soft skills) we like them to be as short and practical as possible. 

In addition, this learning technique is not only used in traditional education, but we can also attract it to e-learning. In the digital field, the training possibilities are multiplied since information can constantly be updated, accessed from anywhere and be sourced from numerous resources. 


How does Digital Latam handle learning nuggets in its programs?
As an e-learning resource provider, Digital Latam maintains and uses the most innovative training techniques in the field. For this reason, we are perfectly aware of the existence of learning nuggets and they are present in all our training offers. 

For example, in our online courses on soft skills, theoretical information is divided into small blocks and much of it is transmitted through dialogues between the characters or dynamically. The storyline is divided into subtopics and and every subtopic has an own set of exercises. In this way, the user acquires the information little by little while chaining the data. Aditionally, short videos or audio recordings are used in order to defferentiate the learning experience and make it even more interesting. 

Do not forget that we have an expert staff in online training, who will help and advise you on everything you need. They will also manufacture a tailor-made course. In addition, you will have the opportunity to follow the learning of your employees to know which areas are the most difficult to lead. 


The COVID -19 pandemic has affected all sectors of the planet. Although many disciplines have adapted to the online format, we still have a big step to take in terms of education. We still think that e-learning is not effective enough. 

The immediate reaction was to close schools at all levels, including universities. For this reason, we are now experiencing a severe recession in learning, greater inequality and economic crisis, as people will not be prepared enough to work in their fields. Fortunately, the future does not look as dark as it seems, since we live in the digital age, so if resources are distributed equally, education can be continued.  


How does the education sector respond to COVID 19?  

Different companies in the sector have taken advantage of the lockdown situation to invent or promote online teaching tools. In addition, companies in different industries, having their employees work from home, have decided to implement internal online training and have also discovered all its advantages.  

In any case, investments in EdTech already occurred before the start of the pandemic, since in 2019 investments of approximately 19 million dollars were found. From these investments, among others, companies such as BYJU’S or DingTalk were born and strengthened.  

On the other hand, many companies are beginning to consider the internal training of their employees as important and, as it can no longer be done in person, they contact other entities, such as Digital Latam, that are dedicated to providing this training. In addition, the need to especially reinforce the soft skills of employees is becoming more evident so that they can be even more independent but, in turn, must work as a team and remotely.  


Is online learning effective?  

Online learning can be as effective as face-to-face, but if you have the right equipment of course. In fact, it has been shown that students retain between 25-60% more information when they receive online lessons, than if it were in person. And we must not forget that digitization is a fact and people are increasingly prepared to pick up a computer or a mobile instead of a sheet of paper or a pen.  

On the other hand, if we focus more on education within the company, we must bear in mind the free time that our employees have to receive training. It is for this reason that online training only has advantages. Employees can take training courses from anywhere, whether in the office, at home or on their way to work. In addition, we have the opportunity to end up with the monotonous courses. Now we can use technology to create different and entertaining activities that are attractive to our employees and inspire them to change, such as an escape room, dramatized courses with real situations or the user of virtual reality.  


How has COVID-19 favored digital learning?  

The COVID-19 pandemic has favored digital learning for companies in different ways:  

  • To begin with, the need to continue with work and training companies began to seek resources to continue developing. Here e-learning plays an incredibly important role, allowing employees and superiors to develop original activities and learn sometimes even unconsciously. 
  •  Secondly, it allows for timely, individual, and personalized feedback. This occurs because we are not in a room with many people, but we are alone with our computers so we are all connected. Moreover, the superior can see the progress and difficulties of each of the users and can act accordingly. 
  • Thirdly, as we must now combine our personal and professional life in the same space, this learning modality gives us flexibility, since we can do it from anywhere with an internet connection and we save ourselves the effort of deciding how, when and where to do the course. 
  • Furthermore, it is economically and professionally profitable, since it drastically reduces costs, especially if we ourselves can create the courses for our employees according to our needs, instead of looking for a general one. On the other hand, information is constantly updated as learning platforms are updated more quickly in terms of content and study plans.  


What role does Digital Latam play?  

Digital Latam is a company dedicated to online training for companies. We have specialized teaching and technological staff to be able to get the most out of your employees through gamification activities and e-learning 

For example, with our Digital Escape Room, adaptable to any industry, your employees can learn new skills and concepts of their work while having fun to leave a house following clues solving riddles. On the other hand, to ensure continuous and up-to-date training in soft skills, we have the Careleading team, professionals who create courses to reinforce soft skills adapted for you and your team.  



We are thrilled to introduce our newest, most innovative and wanted product – the Digital Escape Room. It is a Serious Game, that will educate and motivate your employees using entertainment and interactivity.

The rules of the game are very easy: the user is trapped in a room and they can only escape, once they`ve solved all the riddles that await inside. After solving the challenges in one area, they can continue the journey in another room. Within the exciting storyline, several environments with different themes await you and your colleagues.


Why is the Digital Escape Room such a great opportunity for your company?


  • Instead of hours of training, anyone can take and schedule the time that they need for their personal need in order to play the game successfully and to understand the learning content.
  • You do not need an additional appointment for a training.
  • You know exactly how much time is necessary for the successful completion of a game.



  • We offer a white label solution – the whole content is adapted to the needs of your company. You give us the content, we turn it into riddles and challenges for you employees
  • The rooms and environment of the game are designed according to your request
  • The number, kind and timeset of riddles is up to you – we discuss what you need and consult you with our ideas
  • Whether you manage a sport team, hotel staff, track drivers or whatever other group– the solution will be adapted to your needs and requests.



  • Through an interactive and unique learning experience, your employees will be more motivated and ready for the journey that you choose for them.
  • Whether you run a large, medium or small business – every employee will have the same opportunity to continuing education and the training will be assessed equally.


We are excited to hear about your ideas and can`t wait to get in contact with you!

In recent years, the e-learning tools have become increasingly popular within companies, with the aim of providing employees with individual training tailored to their needs. The effectiveness of the method clearly depends on the type of course that the company chooses to make available to its employees.  

First of all, it is necessary to understand, what the objectives of the course are. Also, e-learning, being part of the ICT (Information Communication Technology) sector, requires companies to have technological resources available and to make sure that every employee has easy access to these courses. Some of the courses may be simply supplementary, i.e. they introduce basic knowledge of one’s duties or company restrictions, while others may present a real training course aimed at forming new working skills.  

Online-learning system is not so different from the traditional one, as there is always an interaction between a “teacher” (programs and software) and “student”, in this case, the employees who want to specialize at best within their workplace. 


So how can E-learning be beneficial for your company?

At the basis of an e-learning course we see the need to respect the hours available to employees who want to undertake training according to their own work rhythms. In addition, there are many other advantages that go in this direction: as mentioned in the previous article, ”What is E-learning?”, there is the possibility for the user to choose their own learning time and pace, the learner is being evaluated accordingly to their knowledge on the topic. The progress of an employee can be then very easily evaluated by the employer or team manager.  

Another advantage is the customisation for each type of competence to be acquired. Our e-learning courses are custom made for companies that want to implement and forward knowledge to their employees, according to their mission and perspective in the work field.  

Moreover, interactivity is the best way to catch one`s attention on any topic. We offer a variety of different kinds of exercises. That ensures, that the learner will not get distracted from the topic and will have to actively take part in the learning process. We have really understood, that learning by playing is not just for children, and the learning path does not end at school education.  

To sum up, there are numerous benefits for your company: first of all, your employees get an excellent training at the workplace, without spending extra money and time (cost of coaches, employee travel, etc.). Secondly, there is an implementation of the acquired skills within the company for each trained employee. Our learning experience is very personal and interactive, which makes the learner even more involved in the process. The manager can evaluate the learning path of each individual according to their results. Last but not least, it is a convenient alternative for all employees involved, giving them the opportunity to organise their study hours in the best possible way. 


What is Digital Latam`s role in this?   

The courses developed by our company are well structured and clarified thanks to our 2D and 3D graphics and our presentations. We pay a lot of attention to every detail concerning the course and to every learning objective according to the needs of our clients. 


Digital Latam Service
We are there for our clients to cutomize e-learning program and design it on the basis of their wishes. We also offer soundtracks, video sequences with actors and a various set of exercises.

Under this brand name, we offer e-learning courses on soft skillsmanaging, coaching and team leading. 

Vitrual Work
The Virtual Work Project is a line of online courses , that focus specifially on working from home. We give advice on proper virtual communicationhow to keep team spirit since team members canot see aech other, how to keep track  on results as a manager and many many more. The special aspects of these courses are not only numerous interactive, problem -solving exercises but also interesting tipps and tricks at the end of every course that, once implied in your home office , have a very positive influence on your daily life.  

Work Safety
This segnificant new product consist of over 200 e-learning courses and Smart Games, that specifically focus on work safetyhealth care and heath managament in the working environment. This model has been on the spanich market for years and it turned out to be astonishingly successfulThis is an innovative form of educating organisations and their workers in a digital form.

Each course is divided into sections in which topics are explained clearly and efficiently thanks to examples, videos and graphics. Moreover, for each section quizzes and step-by-step tests are proposed to allow employees to interact with the course, reviewing the topics and testing what they have acquired.   


Contact us for more information! 

Instructional design

What is a pedagogical concept or instructional design?

Instructional design is a fundamental step in the holistic education process. It is mainly about creating materials or activities according to the learners needs. These needs are physical, digital and electronic. However, we are not just talking about creating materials, but much more about adapting the subject to be learned to the needs, problems and strengths of the learner. This understanding is very important, as it gives the learners clear and simpler instructions.

For this reason, pedagogical design is a complete process, as it represents a combination of psychology, education and communication with the aim of creating curricula.

What does it consist of?

The didactic concept consists of 5 steps with the English abbreviation ADDIE: analysis, design, development, implementation and evaluation.

In the analysis phase the course content, the learner’s reactions to the learning itself, possible resources, problems and influences are taken into account.

Once the analysis is completed, we already have the basis on which we can design our plan. In the design phase of the process, a kind of thumbnail is created about what we want to teach. For example, we can note the goals to be achieved, some ideas for exercises/activities that can be done and elements that are inserted or excerpts of the lesson.

In the development step this thumbnail is to be specified. Aspects such as instructions, teaching materials and lessons to be taught are included here.

In the implementation, the plan, which we earlier have created together with the learners, is implemented and checked for all functions. During this step, we need to check whether the instructions are understood by the target audience and whether the targeted skills and goals have been imparted. Here it can also be checked whether the plan and the materials can also be used in other environments, such as digital.

Finally, we come to the final stage, evaluation. There are two different ways of carrying out this evaluation: continuous respectively creative or summary evaluation. The first evaluation is carried out throughout the whole development process and the second one at the end of the completed course. That way the user can see how much they`ve learned.

What aspects of the student should be taken into account?

We must bear in mind that the main focus is on the learner himself and not the technology. Here, instructional design works as an instrument to achieve the objectives of the educational program.

How does it adapt to digital education or e-learning?

Today, education has gone a step further. A good example of this is the fact that some companies already offer their employees online training to improve their working methods and thus enable them to achieve their goals together.

With regard to the e-learning environment, in particular in the internal training of enterprises, teaching or educational design is an essential component, as it does not only include materials with which to work, but also the creation of whole courses according to specific training and marketing is geared to the satisfaction of consumers. Furthermore, if required, a good education also allows for a new adjustment or realignment of the course as well as a flexible adaptation to the respective user.

In addition, it should be added that in contrast to traditional education, where the main burden is distributed to content and its dissemination, online education becomes increasingly necessary in the educational context and the existence of a kind of “guide”, as tutoring and programming become more important.

How is educational design incorporated into the company?

In the case of a company, instructional design is of particular importance, as we must add it not only to the educational goals, but also to the goals of the company, related to marketing as well as leadership development and other skills required for the proper functioning of the company (problem solving, moderation, patience or teamwork). For this reason, creativity in this environment is very necessary in order to be able to combine educational and business goals.

What role does Digital Latam play?

Digital Latam is a company that specializes in enterprise e-learning and is focused on bringing together these two elements we discussed earlier. The modality of e-learning education offers the benefit of learning at your own pace while achieving specific goals. For this reason, Digital Latam is based on the principles of interaction, accessibility and gamification.

The e-learning methods contain the components of communication, education and creative collaboration in order to involve every learner in a special way. In other words, the learning experience should be enjoyable and productive. The main objective is to put value in

On the other hand, the soft skills of your employees can also be indirectly strengthened, as the development of these courses is a challenge for them and additionally promotes communication with others and strengthens joint problem solving.

E-learning, also called online learning or interactive learning, is the acquisition and study of knowledge that takes place through technologies and electronic media. In simple language, e-learning is defined as an active electronic learning. In general, e-learning takes place via the Internet, where users can access their online learning materials at any time and place. It appears in the form of online courses, online schools or online programmes.

What is the history behind it?

Throughout history, the distance learning process has seen significant changes both in its definition and in its development.

The first teaching methods dates back to 1837 (1837! Sounds absurd, doesn’t it?) in Great Britain, when a gentleman named Isaac Pitman started the first “stenographic correspondence course”. Pitman would mail text on postcards to students, and students would mail their assignments back to him.

The evolution continued and was stimulated also thanks to postal correspondence. The main objective of this new method exactly reflects the need to cut down the cultural differences between the various social classes and all those who were at a disadvantage compared to other families with better possibilities at that time. The very first courses were used for language teaching, later the technical-commercial courses were invented.

With the arrival of television in the 60s, e-learning didactics found their turning point: imagine, that in 1960 in Italy a programme entirely dedicated to illiterates was broadcast! From this moment on, a more concrete idea of teaching was realized, even though it was still difficult for the interlocutor to solve what were the doubts about more or less difficult subjects. There was a course, but it was not possible to interact with the teacher.

With the arrival of computers in the homes of most families (we are at the turn of the 80s and 90s) the third evolution of the distance learning system began. Although at the beginning thanks to VHS, Floppy Disk, CDs and small software there was a considerable change in the learning activity. It is was only shortly after the arrival of internet and audio recordings that could be used in exchanges between tutor and pupil that we begin to talk about E-learning.

So, with web 2.0 we pass from a course in which material and teaching started from a point to the interlocutor with no possibility (or difficulty) of response, now everything has been facilitated by the enormous power of the internet and a better possibility of communication that allows not only the tutor to teach through a web platform, but also allows students to continue their studies as they need not only skills and notions, but also verification and feedback.

Thousands of companies currently rely on online courses for various reasons. E-learning may be executed during working hours, as well as given as an additional task. Some companies have either to many employees and departments to separate them into training groups with one couch, or just don`t have the time and resources to do so.

The advantages of e-learning training.

Thanks to online learning courses, it is much easier to train your employees on a specific topic without wasting working-hours and spending much money on coaches. The advantages of an online course are many among which we identify:

  • Ease of content sharing for those who are at a great distance;
  • The possibility to learn at their own pace of understanding;
  • The possibility of learning according to one’s own time availability for those who work during the day and cannot attend courses during working hours, thanks to the recordings, can afford to follow and study during their free time;
  • The provision of materials that can be consulted online with all updates from the company and the employees to be familiar with the new skills or knowledge to aquire;
  • Lower costs compared to participation in traditional training;
  • Ease of updating content;

Possibility to check the learned content via interactive exercises.

How Digital Latam can help you succeed in your courses ?

Digital Latam is an internationally working group that caters to all those companies that need to create tailor-made training courses for company employees.

The transparency and simplicity of our e-learning courses allows all users to receive a homogeneous, dynamic and interactive teaching method worldwide.

With a wide range of skills in the field of e-learning courses, augmented reality and 2D and 3D animations, we make sure that our courses are not only well-argued in terms of content, but also provide excellent ways of interaction between course and employee.

Our team provides and creates interactive courses suitable for everyone, thanks to the presence of a staff coming from different nationalities and universities, which allows creating harmony within our companyand an active comparison on learning possibilities from many points of view.

What are you waiting for? Contact us!

You will receive all the information you need to activate courses suitable for your company!

How to keep motivation during home office

The events of March and April 2020 with booming worldwide pandemic were a shock to everyone. Services that required personal interactions were prohibited, productions were stopped or slowed down, millions of employees around the world were laid off, many local businesses were force to close down. The International Monetary Fund officially stated, that the world has not seen such drastic economic contraction, even in the times of crisis in 2008 and 2009. Not being able to assure a safe work environment, thousands of companies – and institutions like schools – were forced to provide their employees with necessary equipment and let them work from home.

Home office is not a new or unknown term, but many of those who have been working in a fixed place for years feel like it is. What also needs to be pointed out, not only the subordinates had to rearrange their professional life, but also the supervisors and managers. Both parties were faced with a challenge of staying motivated and reorganizing their work environment.

Working from home is a challenge for both employees and employers. For some individuals being parted from coworkers and supervisors is an unfamiliar and uncomfortable situation. Not only is it harder to separate personal from professional life, but also to find motivation that keeps one on track. It is even more difficult for managers to watch over their subordinates and make sure their productivity stays on the same level when not seeing them in an office.

Therefore, it is crucial for leaders in small-sized businesses to get to know their employees on a more personal level. That is the only way to find out their needs and adapt the task and responsibilities individually. Once they find out by which need a person is driven, they can assign tasks that suit their personality which in the end will best motivate them.

An employee that requires being challenged will not be satisfied with tedious and monotonous tasks and will therefore get demotivated. A worker driven by power is more  likely to leave the company once they don`t feel empowered. As everything seems more depressing and duller during a lockdown, the managers should take extra care of the person who is performing, not the outcome itself.

Importance of teamwork

The key to success in a small sized business is creating a team that functions like a well-oiled machine. individuals tend to feel more powerful and confident while working as one body. Each member of a group adds additional value to various processes like decision-making, coming up with ideas and solutions. Problems can be solved quicker and changes can be adapted more smoothly.

“Employees also feel better about decisions they make themselves, and are more likely to stick to the implementations that they have created for themselves, as opposed to those forced upon them” (West, et al., 1998).

However, a manager must not forget, that a team will not be successful just because its members work together – it has to be properly built. Not only does a team need people with different technical skills an knowledge, but also characteristics and soft skills. Imagine you put three overthinkers that also happen to be introverts in one team – will they ever make a solid desicion?

Digital Latam’s solution

Digital Latam’s leaders believe that the best way of employee/internee motivation is giving them space to self-growth and self-development while indirectly learning about their needs. Team members are free to set their priorities on their own – they are given a task (mostly several tasks at one time, since they are involved in a few projects) and a deadline.

It is their choice whether they deliver the results earlier or on time. They decide the path or way of handling tasks and problems. Managers observe every individual carefully, especially in the first weeks of collaboration. Then, the leaders try to push their subordinates into what they consider is the right direction rather than set strict rules and expectations. An example for that would be giving more responsibilities and power in making decisions for a project.

Once leaders see that an individual gets the hang of the development process and feels comfortable with a project, they give more tasks and shorter deadlines. In this situation the empowered employee feels trusted and needed. They do not want to let their supervisor down, so they’re motivated to give their best. Moreover, Digital Latam’s leaders always give feedback. It can seem obvious and not special at all, but it actually is crucial.

Any form of feedback, whether it is positive or negative, or just a neutral comment gives the employee a feeling of being appreciated. If a person feels that they and their work is acknowledged, they want to show more of their skills in the next tasks or projects. Expressions like” thank you” or “I appreciate your support on this topic” are a key for the employees to want to get to another task, especially for those with high need for affiliation. Even after doing a minor task, one feels appreciated.


Both working and managing a firm from home are big challenges. However, it is the supervisor`s duty to lead and motivate their subordinates. In terms of a small-sized businesses one of the best ways to achieve both is to observe the employees and get to know them on a personal level. Once the managers see individual needs of their subordinates, they can distribute tasks properly and hope for even better results.

Another step in preparing a strong virtual work environment is building trust and showing permanent support and appreciation. Moreover, a key to a successful virtual collaboration is proper communication. Not speaking up about possible problems or obstacles brings chaos and misunderstandings. Employees need to be assured that they can communicate with their managers even about sensitive topics. The deeper the trust between both parties, the better performance can be expected.

Working in a virtual team presents many challenges. When you can’t see your colleagues face toface, and you don’t have the social interactions that build relationships and rapport, it can be difficult to gain mutual trust. If not handled properly, this lack of trust can undermine everything theteam is trying to achieve.

Another big challenge is communication, especially when a remote team includes members from different countries and cultures. It can also be more difficult to capture the visual cues (such as bodylanguage and facial expressions) that make communication flow, even when using video. Also, it may be more difficult to express your opinion, resolve a team conflict, keep being motivated in a virtual team.

The most important soft skills to work effectively in a virtual team are:

  • Active communication and listening: Effective communication is important within a virtual team. Open communication not only helps you avoid misunderstandings, but will also increase your effectiveness. Keep in mind, that texting or writing emails is not the same as talking to someone face to face – make sure your messages are undrestandable, specific and polite.
  • Conflict Resolution: You have to be able to handle conflict within your team in an objective and fair manner. It’s not always about who is right and who is wrong, but about finding the best solution for the whole team and organization.
  • Emotional Intelligence: Sometimes, you may need to raise sensitive issues or topics withyour boss, colleagues or employees. When this happens, think about how you will communicate.
  • Honesty: You must be honest with yourself and your team about any issues that arise.Often, it is best to express concerns when they happen. Be assertive, and learn to manage your emotions.

Virtual Teams at Digital Latam

Since we are an international company with headquarters in Germany and Spain, woking in a virtual team is an every-day normality for us. We hire new team members via online inteviews, couching them via online trainings and achieve our goals while being in a couple of different countries. That makes us trustworthy experts in that field. Moreover, we created numerous courses on this topic.If you have any trouble setting up and managing a virtual team – don’t hesitate to contact us!

Top 5 soft skills

Nowadays, there is a high competition for jobs, so it is essential to stand out from the croud. The resume is the first thing, that an interviewer looks at while choosing a candidate. That means, you CV has to have to catch their attention as quick as possible. We not only recommend showing a good structure and organization of the contents, but also a well-thought content.

Candidates have all kinds of education levels, more or less work experience; but at some point they`re resumes look alike. For that reason you will have to focus on what differentiates you from them.

If you want human resources professionals to consider your application, you should include different types of soft skills in your resume. Unfortunately, the psychological aspects of professional skills have often been underestimated, which has spread the misconception that professionals should only acquire “tangible” knowledge gained through trainings and courses – and completely forget about their personal qualities.

What are the most outstanding soft skills? Here is our top 5 to use on your resume:

Emotional Intelligence: It refers to the ability to identify and manage one’s own emotions as well as those of others. In the workplace, this means that you are rational and even-handed, and can handle the ups and downs without losing control.

Problem solving: No matter what the task is, eventually something always goes wrong and employers want to know that you are capable of finding a quick and effective solution without any stressful reactions. In fact, there are jobs that are essentially consist of problem solving for the company, the customers, or both.

Critical Thinking: Being able to think rationally and reflectively is the foundation of critical thinking. Employers want to hire workers who can think one step ahead. That also means determining the best steps needed in order to avoid any issues and keep being productive and effective.

Flexibility: Many organizations and industries covet employees who are dynamic and adaptable to each situation, or who have the natural ability to use a variety of methods and approaches in different circumstances to obtain the best end result.

Organization: It’s not just about having a tidy desk, but about organizing tasks and projects for your co-workers and yourself, keeping deadlines, the ability to present yourself. If you want to show your organizational skills, having a well-structured resume certainly helps.

How will these skills be evaluated?

After going through a multi-stage selection process, the personal interview is usually the last step before getting the job.

Many recruiters do personality or skills tests and through this tool they observe how you behave and what social skills you have. They may also ask focused questions like:

-Past behaviors: how you have overcome any failures and what your behavior was like.

-Creation of hypothetical scenarios to know what you would do and how you would handle the situation.

-They ask all candidates the same questions so that they can compare the answers and pick the most interesting ones.

Differences in preparing for a virtual interview:

  • Preparation: When you is facing an online interview you probably think that it does not need as much preparation as a face-to-face interview and that it will simply involve a “superficial discussion”… Wrong! An online interview can even exceed a face-to-face interview in time, so you should not underestimate it, but rather dedicate enough time to its preparation: Inquiring about the company in question, reviewing your experience and skills and practicing your answers to possible questions can be a good starting point for doing so.
  • Atmosphere: In a face-to-face interview you are in a “controlled” environment, something that will not happen during the telematic interview, where you are responsible for controlling the situation on your other side of the screen and have to avoid any noise or interruption. Choose a clear and clean place where there are no obstacles behind you that might distract attention. Also, try to choose a place without bright colors, noises or distortions.
  • Voice: During the course of a face-to-face interview, your voice is one of the personal traits by which you will be evaluated, in a telephone interview it will acquire greater importance as it is one of the few external indicators that can be evaluated by your interviewer. To avoid you voice reflecting a certain “emotional tension” or sounding monotonous, weak and/or hesitant, record and listen to yourself before the interview – that way you will be able to correct any alteration in tone.
  • Appearance: While you don’t have to be dressed up from up to bottom, it is always advisable to look professionally. Believe it or not, this factor will be reflected in your voice and attitude!
  • Non-verbal language: Try to adopt an optimal posture even when answering any question in which you feel uncomfortable or stressed out. And of course, smile when appropriate! Both will give you extra energy and dynamism.

How can Digital Latam help you?

Digital Latam has a great deal of experience interviewing candidates virtually: We can instruct you on what qualities to look for and what to expect from candidates, as well as guide you on what job recruiters look for, how to prepare for interviews or teach how to stand out. Do not hesitate to ask us your questions and we will be happy to assist you in the application process.